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Returns Policy

No returns or refunds on correctly supplied goods, including correctly supplied digital products.  Goods can be exchanged for other goods if returned in original condition and within 30 days.  No claims will be considered if not registered with us within 48 hours of receipt.  Please note that a 15% handling fee can be charged.

Delivery Information

*Free delivery on website orders of R300 or more!

Free delivery applies to a domestic courier service to a physical home or business address.  We are not able to deliver to PO Boxes.  All orders are dispatched within 2 working days of receipt of order, please allow for 3-5 working days for delivery.

Please note that delivery to outlying areas may take longer than 5 working days to deliver.

Exclusions:

Orders under R300: A standard delivery charge of R56 is applicable for delivery in South Africa.

Orders exceeding 10kgs: A surcharge of R150 is applicable for orders exceeding 10kgs in weight. An additional R150 surcharge will be levied for each 10kg over and above this.

Terms & Conditions for ePDF Downloads

All maps and books are downloaded for personal use only. Copyrights rests with MapStudio and by downloading the map the downloader and/or end-user acquires no rights in respect of any of the components of the map.

Rights not acquired include: all methods and formats of publication (including such formats of publication which are not used by the publisher at time of download and/or which do not exist at time of download or in the future), reproduction/s and adaptation/s (including but not limited to hardback, paperback, serialisation, summaries, anthologies and quotations) to mechanical and electronic reproduction and adaptation (including but not limited to reproduction and adaptation for CD/DVD/PDA devices, radio, theatre, film, television, any digital publication, any online publication and merchandising) throughout the world and in any language and in perpetuity.

EFT Bank Transfers:

All EFT Bank Transfers are cleared 2-3 days after payment. Please kindly note that we will ship your order as soon as the funds have cleared in our account.